I am the Head of Instructional Initiatives at Norwich University in Vermont, which is in a lovely rural area in the middle of the state. I'm the author of the book Social Software in Libraries: Building Collaboration, Communication and Community Online and write the monthly column "Technology in Practice" for American Libraries. I've been blogging for almost four years at Information Wants to be Free. I've always been passionate about online learning, having chaired an online conference and created an online course to teach librarians about social software.
I am endlessly fascinated by social software; how communities form, why people contribute content, and, most importantly, how to capitalize on these tools in our daily work with patrons and colleagues.
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